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  1. When you have just connected a new camera to your router, you need to activate it first by setting up a password: 

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2. Then login to the camera's web interface using the password and navigate to Configuration > Network > General settings. On this page you need to enable UPnP port forwarding:

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3. Then go to your account on VXG Dashboard and add a new camera: Video management > Add new camera > IP camera. Set the stream parameters - you should only enter your camera name, external IP address, and password, all other parameters should be entered as you see them on the screenshot:

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