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  1. When you have connected a new camera to your router, you need to open its web interface - just type in the local IP address of your new camera in a web browser - you can find this local IP address (usually in format 192.168.x.x) in your router among other connected devices.

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  2. When you have just opened the camera’s web interface, you need to activate it first by setting up a password:

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  3. Login to the camera using the password, navigate to Event > Storage, and make sure that the recording is turned off. This is a limitation of Hanwha cameras, when the application is installed, the recording can be turned on.

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  4. Navigate to the Open platform and click “”, select the VXG app package and click “Install”. Contact the VXG team to get the latest app version.

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  5. Go to your

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  1. web client UI and add a new camera:

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  1. Cameras > Add

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  1. camera >

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  1. Plug-in.

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  2. When the camera is created

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  1. you will see the access token that you need to copy:

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  2. Then go back to your camera, start the VXG Cloud Agent app, and then click “Go App”. On this page you need to enter the following information:

    Access token - the one you have copied

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  1. in the

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  1. web client
    Camera login & password - your Hanwha camera credentials

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  2. Save changes and return to

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  1. the web client to make sure that the camera started streaming.

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Was tested with the following camera models: XNV-6011 (f/w 2.10.01), QNV-8080R (f/w 1.41.04)