When you have just connected a new camera to your router, you need to open its web interface - just type in the local IP address of your new camera in a web browser - you can find this local IP address (usually in format 192.168.x.x) in your router among other connected devices:
When you have opened the camera’s web interface, you need to activate it first by setting up a password:
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2. Then login to the camera's web interface using the password and navigate to Configuration > Network > General settings. On this page you need to enable UPnP port forwarding:
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3. Then go to your account on VXG Dashboard 3. Now you need to set up port forwarding on your router - you can find the step-by-step guide for your router on this website. You need to create forwarding rules for HTTP (80) and RTSP (554) ports.
4. Then go to your web client UI and add a new camera: Video management Cameras > Add new camera > IP cameraONVIF. Set the stream parameters - you should only enter your camera name, external IP address, and password, all other parameters should be entered as you see them on the screenshot:
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external HTTP and RTSP ports you have set on step 2, and camera password:
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Was tested with the following camera models: IB9360-H, FD9388-HTV